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Shipping Rates & Policy
Shipping and handling charges are a flat rate of $4.95 for all Standard Shipping method orders and FREE for orders over $49 within the contiguous U.S. only, excluding Hawaii, Alaska & Puerto Rico.
Thenatural.com processes orders 6 days per week, excluding Sundays and national holidays. Please allow 24-48 hours for order processing after you have placed your order. We ship all Standard Shipping orders via a number of methods including Fedex Ground/Home Delivery, UPS Ground/SurePost, or USPS Priority/First Class Mail. Standard Shipping delivery time is 3-7 business days depending on your location.
Guaranteed Expedited Delivery options are available for an additional fee and include 1 and 2 business day options. Expedited shipping times calculated from date of shipment, not date of order.
All items are shipped with a verified Fedex, UPS or USPS tracking number for online tracking and delivery confirmation. Fedex Ground and UPS Ground do not deliver packages on Saturday and Sunday. Fedex Home Delivery does not deliver packages on Sunday and Monday. USPS does not deliver packages on Sunday. All do not deliver on national holidays.
Standard Shipping to Alaska, Hawaii and Puerto Rico is a flat rate of $9.95. Standard Shipping to Guam and the US Virgin Islands is a flat rate of $35.00.
In some instances your order may ship in multiple shipments (due to product and warehouse availability) if standard shipping is selected. We may use different carriers for each shipment. However, your shipping charges will not be affected by this.
Orders being shipped to FPO, APO and P.O. Boxes are delivered via USPS or UPS SurePost. Additional charges may be applied if the delivery address is incorrect, or if the package needs to be forwarded to a different location.
“Free Shipping” promotions apply to orders shipping within the contiguous U.S. only. Free Shipping is not available for Hawaii, Alaska, U.S. Territories or orders that contain only free samples.
All other Domestic and International shipping policies, including expedited shipping rates, remain unchanged unless otherwise specified.